Van Hool service
Always near you
We remain attached to every new vehicle after its delivery. This explains our after-sales care backed up by:
• extensive parts stocks;
• a team of professional staff;
• a 24-hour emergency service;
• a network of dealers and service points.
For major accident and other repair jobs our production and engineering departments can provide direct support. When you want to arrange maintenance or repairs, our staff will assist you. They follow up the activities, in conjunction with the workshop management.
Behind your Van Hool vehicle a dedicated team is always waiting to help. In other words the difference between a normal supplier and an involved partner.
Important advantages of our dealers and service points are:
• quality workshops capable to maintain and repair your Van Hool coaches;
• received training for all new products;
• direct communication with the Van Hool factory.
What can our dealers and service points do for you?
• all maintenance;
• warranty work;
• most of them do have a 24 hour call out service;
• a parts supply in your neighbourhood.
The Van Hool website offers a personal customer portal where, after login, you have access to the latest data en documents about your vehicles. This online datastore is kept up to date daily and is 24/24 available.